Mountain View Grand Resort & Spa will not collect, use, or disclose a guest’s personal information for any purpose other than those identified in the following paragraphs, except with the guest’s consent. Mountain View Grand Resort & Spa will protect the guest’s personal information with appropriate security safeguards, take appropriate steps to protect its confidentiality when dealing with third parties, and strive to keep it as accurate and up to date as necessary for the purposes identified below.
Mountain View Grand Resort & Spa collects personally identifiable information such as a guest’s name, postal address, email address, telephone number, gender, age, number of children, personal interests, IP address, credit card information, the type of services or products ordered or purchased, and the date of the order or purchase. Mountain View Grand Resort & Spa collects this personal information when a guest registers, logs on, or visits our website.
Mountain View Grand Resort & Spa may use a guest’s personal information to send the guest promotional materials about goods and services, including special offers and promotions, offered by Mountain View Grand Resort & Spa. Mountain View Grand Resort & Spa will not share a guest’s email address with third parties for promotional purposes without permission.
Mountain View Grand Resort & Spa promotional materials may accompany the delivery of products or services specifically ordered by the guest. Promotional materials may be sent to a guest by postal mail, email, or other means. A guest may opt in to or out of receiving these communications.
Mountain View Grand Resort & Spa may also use a guest’s personal information for operational purposes, such as completing transactions requested by the guest or sending administrative communications regarding the guest’s account.
Mountain View Grand Resort & Spa will disclose personal information when it believes in good faith that such disclosure: (a) is required by law, including to comply with a court order or subpoena; or (b) will help enforce its Terms of Use or promotions, protect a guest’s safety or security, and/or protect the safety and security of its website, Mountain View Grand Resort & Spa, and/or third parties.
Personal information will be shared with a third party involved in supplying a guest with purchased services only to the extent necessary to provide those services and process the transaction.
Personal information may be shared with a third party retained by Mountain View Grand Resort & Spa to perform functions on its behalf, such as reservation handling, activity bookings, data processing or storage, guest surveys or research, evaluating a customer’s creditworthiness, or collecting a customer’s account. Revinate is a data processor responsible for managing marketing and transactional emails.
By providing your phone number, you agree to receive text messages from our company. Message and data rates may apply. Message frequency varies.
Mobile Messaging Privacy Statement
Mountain Grand Hotel Owner LLC is committed to protecting your privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Service Terms
By opting into our messaging service, you agree to receive SMS updates from Mountain Grand Hotel Owner LLC.
If you have any questions regarding these policies, please contact us by phone at 603.837.2100 or via email at info@mountainviewgrand.com.
