Frequently Asked Questions

Rates are available by using the booking bar at the top of the page and entering the dates you are interested in staying. You can ask our Reservations Team directly at 855.837.2100.

Our suites have Keurig machines. Complimentary coffee and tea are available from 6:00 a.m. to 11:00 a.m. every morning in the Harvest Tavern.

Other than service animals, we do not permit pets at Mountain View Grand. However, the Front Desk can assist you with nearby kennel reservations. The ADA requires that service animals be under the control of the handler at all times.

Check-in time is after 3 p.m. and check-out time is at 11 in the morning.

Yes, there are personal safes located in the closets of all rooms. 

No, there are not refrigerators or microwaves in the guest rooms. However, they are available for a fee of $25 each upon request.

Yes. The Business Center is located on the main lobby level of the hotel and allows for Internet access. Documents printed in the Business Center will be sent to the Front Desk printer. If you need something copied, scanned or faxed, please ask the Front Desk to assist you.

Mount Washington Regional Airport, located just minutes away in our own town of Whitefield, features a 4,001-foot runway and is perfect for private planes and corporate jets. Gorham Airport and Berlin Municipal Airport are also within 45 minutes of the resort and cater to private air travelers. There are four major airports located within three hours of the resort. They include Manchester-Boston Regional Airport in Manchester, NH as well as Portland International Jetport, Logan Airport in Boston and Vermont's Burlington International Airport.

Yes, Mountain View Grand is equipped throughout the resort for fast Internet connections. Wireless Internet access is available at no cost in all of the guest rooms and public spaces.

Be sure to come to your treatment session dressed comfortably. When you arrive, you'll be provided with a robe and slippers. You may choose to disrobe for select spa services at your discretion. We ensure that your body will be covered at all times, with only the treated area exposed.

Plan on arriving 15 minutes prior to your scheduled appointment to allow yourself time to check in and to fill out a health form before your treatment.

We reserve your requested spa appointments specifically for you, which is why we require a cancellation or rescheduling notice of at least 24 hours before your original appointment. If your cancellation is made within less than 24 hours, we must charge you 100% of the service. All no-shows are also charged 100% of the scheduled service.

All treatments are provided by female and male licensed, professional therapists. When scheduling your appointment, you will be asked if you have a gender preference. Please make that request when you schedule your appointment.

The Mountain View Spa is open daily from 9:00 a.m. to 7:00 p.m. 

Congratulations! You have picked the best place to stay in New Hampshire for kids. Some of our offerings include:

• Indoor and Outdoor Swimming Pools
• In-House Movie Theater
• Children's Playground
• Hiking Trips
• Cross Country Skiing Excursions (Winter)
• Snow Tubing (Winter)
• Game Room
• Ice Skating (Winter)
• Campfires & S'mores
• A Visit to Santa's Village (20-Minute Drive)

Mountain View Grand offers many family activities that younger children can participate in with their parents. These include the in-house movie theater, story time, bingo, coloring contests, indoor and outdoor pool and arts and crafts.

Yes, arrangements for a babysitter may be made through the Front Desk. A 72-hour advance notice is kindly requested. Guest must fill out a babysitting contract to request a sitter.