Notice
COVID-19 Health & Safety Measures
Our top priority is the health and safety of our guests and team members. Prior to booking a reservation with us, please review all of the information detailed in the tabs below. Some services and amenities are still temporarily suspended. If you have any questions, please contact us directly at 855.837.2100. We appreciate your understanding and cooperation during these challenging times and can't wait to welcome you back to the White Mountains.
Please note that the following guidelines are subject to change.
Face Coverings
Face coverings are highly encouraged but not required. Per CDC guidelines, face masks should be worn if you are within 6 feet of another individual for 10 minutes or longer or if you are high-risk or un-vaccinated. Team members will wear a mask when requested.
Guest Service
- Guests requesting bell service will be assisted by our bell staff, when available.
- High touch-areas, such as the front door and elevators, will be cleaned and disinfected frequently.
Due to ongoing health and safety concerns and in an effort to be environmentally responsible, daily room service will be available by request only between the hours of 9:00 AM -3:00 PM.
- Prior to booking any spa services, please review the additional Tower Spa COVID-19 Policies.
- For more information, please contact the Spa directly at 603.837.0080.
Mountain View Farm
- Mountain View Farm is open to guests from 8:30 am to 4:00 pm.
- Hand sanitizer is available throughout the Farm.
Camp Yellow Llama (Kids' Camp)
- Camp Yellow Llama is under review for the 2022 season.
The resort is following all New Hampshire and federal guidelines with regards to weddings and events. In addition to the resort-wide policies that are in place, the following efforts are being taken:
Groups
Custom socially distanced floor plans are available to suit the needs of every group. Please contact our Sales Team at 603.837.0030 for additional information.
Weddings
Custom socially distanced floor plans are available to suit the needs of every couple. Please contact our Wedding Team at 603.837.0007 for additional information.